Return & Exchange Policy – AL SABABA

At AL SABABA, we are committed to delivering high-quality products and ensuring customer satisfaction. Please read our Return & Exchange Policy carefully before making a request.

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Exchange Policy

🔹 No Refunds – We do not offer refunds under any circumstances.
🔹 Exchange Eligibility – Exchanges are only available for products that arrive damaged, defective, or non-functional.
🔹 No Change-of-Mind Exchanges – Requests for exchanges due to a change of mind will not be accepted.

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Exchange Requirements

📌 A parcel opening video is mandatory to process any exchange claims. (Send via WhatsApp: 0319-6002894)
📌 The exchange request must be submitted within 5 working days of receiving the parcel.
📌 The item must be unused and returned in its original packaging.

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Verification & Resolution Process

✔ Exchange claims will be verified and processed within 3 to 5 working days after submission.
✔ Once approved, a replacement item will be shipped at the earliest.
✔ If the requested item is out of stock, you may choose a similar product of equal value.

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How to Request an Exchange:

1️⃣ Ensure the item is securely packed to prevent damage during return.
2️⃣ A parcel opening video is required—no claims will be processed without it.
3️⃣ Dispatch the item and share the shipping receipt via WhatsApp: 0319-6002894.

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Return Shipping Address:

📍 Name: AL SABABA
📍 Address: Hno 273, St no 2, Peshawar Road, Rawalpindi
📍 Phone: 0319-6002894

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Customer Support & Assistance

For any queries or assistance regarding exchanges, please contact our customer support team via WhatsApp or call us at 0319-6002894.

🌟 Your satisfaction is our priority! Thank you for choosing AL SABABA. ⌚🚀